Open Letter To A Safeco Field Usher

This was a busy weekend for me. Attend the Mariners home opener on Friday. Hang with my mom and a couple of my siblings Saturday. Then hang with Mom back at the ballpark Sunday to see King Felix Hernandez make his first home start of 2016.

I go to a fair amount of games. This means that I–and the person I’m traveling with; on Friday my uncle, on Sunday my mom–are always well prepared. We bring a clear bag for easy searches upon entry into the park. In the bag is my binoculars and radio (important to me since I’m legally blind, and these implements greatly enhance my enjoyment of the game). Sometimes, you might be able to find a ticket or two to an older game loitering in the bottom of my bag, because I’ve forgotten, or haven’t had time, to toss the papers in my recycle bin.

Sunday I got tickets in section 147, row 10. Who knew my section marked the boundary line of the newly expanded King’s Court on days when King Felix starts? I sure didn’t. This seat location entitled me and my mom both to our own “King’s court” shirt and “K-cards” to wave like crazy people whenever Felix got to two strikes on a hitter. Mom was told to go to the team-store, take her ticket with her, and she would receive our merch.

So she did that.

While she was gone, a couple people came by and said I was in their seat. Now all of our stuff (my bag, my mom’s purse) were underneath the seats we had been occupying. I was sure Mom had simply made a mistake, and I told them once she came back and I could check the ticket for our exact seats, I would move. The people were fine with this. “We’ll go get something to eat,” they said.

The usher–the same woman who, not five minutes earlier, told my mom to go up and get the shirts, acted like she was about to blow a gasket. “You have to move! These aren’t your seats!” She then picked up my clear bag, saw the tickets for opening day that I hadn’t removed from the bag (I sat on the 200 level Friday night) and pointed out to one of her cohorts, “These tickets aren’t even on this level!”

“If you’ll give me a second to explain-” I tried.

“You need to move!”

“I get it,” I said. “My mom is-”

“Where is your mom?”

“She’s up in the team store, where you told her to go, getting our stuff.”

“Oh… and it’s probably busy in there, isn’t it?” she guessed.

“Probably,” I agreed.

Just then, a very nice woman came up to me, held out her hand and said, “I hear you might be moving down the row. My name is Cindy.”

I introduced myself and told Cindy I’d be down the row just as soon as my mom came back, and it was nice to meet her. The overzealous usher said, “What’s going on now? What’s going on?”

I felt like John Goodman in The Big Lebowski. I wanted to tell that woman to: “Shut the F**ck up, Donny!”

If the Safeco Field seating host (that’s a nicer title than I’d give this particular woman)  truly has the goal of making the Mariner experience the best in baseball, as the team claims, perhaps they could learn to respect the fans who occupy the park in which they make a wage and treat them like guests rather than unwanted trespassers.

It’s just a thought.

 

 

 

 

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